Workstations depend on asset tags – independent from their hostname. Best practice is to put at least a little label on the workstation or better a proper asset tag. Any asset tag should only be used once – an up counting number – to make sure you are able to identify each asset by an individual number respective identifier.

For the same reason, if you add a new workstation the system will actually check if this tag is already in use and deny it if it is. You can not change the asset tag via the application, if you really need to change it, you will need to go directly in to the table and adjust it there.

Workstations have various pre-configured fields, worth mentioning is that you can assign up to two monitors to a workstation.

As for the monitor lists, you only can assign monitors that have not been assigned to another workstation. If you want to move a monitor from one workstation to another, you will have to remove it first from the original workstation and then assign it the target system, just like you would do it in real live.

Special is the “Loaner / lent out” tag as well – you can set it and put in an “Expected back” date. This allows you to filter what was lent out for temporary use and when it should have been back.

MAC Addresses can be tracked, if it is worth doing so in your environment. And if you actually assign a fixed IP to a workstation, you can see this here as well – the data comes from the IPAM.

Additionally you are able to assign software to a workstation. This can be helpful for certain license tracking purposes.

Incidents that have been assigned to a workstation are as well visible on one of the tabs. In order to change them you will need go to the incidents module directly.