The phone module is rather big – it is actually divided in to three parts:

  • Phone Models
  • Phones – like assets – the individual phones
  • Phones to extension to DID to employees

Now – you do not need to use all of them in combination – most interesting might be the Extension to DID tracking for just in case – but you can combine them completely and track each phone and DID and extension with the actual employee.

There is not much to explain here – it is kept rather simple but allows to document a lot. If you have multiple sites and phone switches, you might need additional fields that not yet exist. You could also abuse the description and notes fields for this purpose.

Data field and reference overview

  • Phone Models
    • Phone Model
    • Notes
  • Phones
    • Phone model reference
    • MAC Address
    • Notes
  • Phone DIDs/extensions