ITAM – Workstations

Any desktop, full workstation, laptop, tablet etc. is considered a Workstation within the asset database. There are a few pre-configured types, and you can add more in the settings if needed.

Printed asset labels that you can tag to all the systems on the shelf help you in your daily operations to quickly identify a system and get basic information right away without consulting the database.

If the workstation supports WMI and you have it enabled, some of the data is automatically read in and even overwritten. This helps to make sure you have the correct serial number, operating system, manufacturer (make) and model, as well as domain, CPU, RAM and other data for the specific hostname and asset. WMI will also read in any application currently installed on the system, any currently connected data storage (this will include e.g., USB sticks and other drives, no network drives), any currently available MAC addresses and video adapters. Be aware, some of these can be due to connected equipment at the time of the scan, this includes docking stations.

You are able to assign up to four monitors on a workstation, besides other more common fields. Further a semi-inventory function via the confirmed by fields that you should click any time you have seen / worked on the asset physically, so you have an ongoing inventory confirmation.

Workstation can also have IP addresses assigned, if needed of course. MAC addresses will be read out via WMI but you also can specify them manually, what can be a great help tracking an asset via a switch CLI etc.

Incidents can be related to workstations, so you can see if e.g., vendor service was called for repairs, or the system was part of a bigger issue that you tracked.

Further there are Checklists which are a great asset in standardizing your configurations and deployment steps to keep everything as uniform as possible.

Software can be assigned to workstations as well in order to track it. This has nothing to do with WMI reading in Applications, which is an independent inventory like function. Assigned software is for license tracking.

Available fields and references

  • Asset Tag
  • Hostname
  • Monitors (up to four)
  • Type – can be defined in settings
  • Validated – if there is something validated mark this field
  • Shadow Protect – you can rename it, is this backed up
  • WSUS
  • Purchase Date, PO number and ticket reference
  • Finance Nr. / Reference
  • Replace On – this will be auto set relative to the purchase on date
  • Retired Date and Reference
  • Confirmed by and on (last seen) – must be an application user
  • Deployment Status, Date and Ticket reference – can be defined in settings
  • Loaner – loaned out and expected back on date
  • Employee using it
  • Department
  • Location – dynamic field
  • Support Information
  • Owner Information
  • Additional information to Software
  • and further Notes
  • WMI read information – locked
  • Make – WMI can overwrite
  • Model – WMI can overwrite
  • Serial Number – WMI can overwrite
  • CPU – WMI can overwrite
  • RAM – WMI can overwrite
  • HDD size – WMI can overwrite
  • is this an SSD – WMI can overwrite
  • Domain – WMI can overwrite
  • Operating System – WMI can overwrite
  • Anit-Virus Software – WMI can overwrite
  • IP address(es)
  • WMI read only data like MAC addresses, HDDs, Video cards and Applications
  • MAC addresses (manual)
  • Checklists
  • Software
  • Incidents
  • TAGs
  • Notes
  • and previous Owners (Employees)
  • Created on and by
  • Last edited on and by
  • Record history